Position Profile
The world of Cannabis retail is shifting rapidly, and we need leaders who love working in complex and evolving environments. Our stores are where customers come to discover, buy, use & love Cannabis.
Our Store Leaders are brand champions that build and manage teams and engage customers in a unique and dynamic retail environment. In this role, you will lead, mentor, coach, and train a diverse group of individuals who are motivated by the benefits of Cannabis. Looking for a store leader who is adaptable, flexible, composed, collected, while knowing how to leverage your experience to support your customers’ needs and those of your team.
Essential Duties & Responsibilities
- Build a team that embodies Chalice Farms; focused on developing customer loyalty and exceptional service increasing return visits
- Identify key business metrics to use to develop business strategies and grow the business
- Meet or exceed goals related to store sales, profitability, and operational excellence
- Create a work environment that is cohesive and represents our brand
- Promote a culture of teamwork, provide clear direction, and establish clear priorities
- Train, coach, and develop direct reports using company programs, tools, and resources
- Attract, hire, and retain a diverse team of top talent
- Create an environment that is inspiring and encourages the growth of our associates
- Foster an environment of open communication that by sharing corporate messages with associates and sharing strategies
- The general manager may perform other related duties as required by the Company, field leadership, and regarding serving our customers
- Effectively schedule the team to be in the right place at the right time regarding business needs and payroll
- This job description is not a comprehensive list of duties. Responsibilities and activities may change at any time with or without notice.
Qualifications
- 21 years of age or older
- Reliable transportation
- Must be willing to work evenings and weekends, as needed
- Must be able to lift up to 25 lbs. on a regular basis
- 5 years or more of proven retail leadership
- Valid OLCC Marijuana Worker Permit or ability to obtain prior to beginning work at the company
Competencies
- Exceptional interpersonal skills - you are energized by working with people; both customers and team members
- Inspirational Leader who sets the vision for the team and inspires them to achieve goals
- Attention to detail with an eye toward the small details
- Hands on leadership - you are an owner who does not hesitate to roll up your sleeves and do whatever it takes to get the job done
- The desire to coach and mentor - you see potential in your team and enjoy growing and fostering that potential
- The ability to multitask with strong attention to detail