IT System Technician - Columbia, MO - Hybrid

IT Heroes Wanted! Qualified Desktop System Technician needed for Hybrid work Environment. 

Stimulus Technolgies is a leading provider of business technology solutions seeking to hire an IT hero as a desktop System Technician in the Columbia, MO area.   Although this position is primarily a remote work from home position, it does require on-site visits to our clients as needed. 

Founded in 1995, Stimulus Technologies offers a range of services including IT Managed Services, IT Security, Cloud, VoIP, and Broadband Internet to customers in all major industries.   We have proven methods to assess a company's technology needs and then create a solution that best fits those requirements. Our goal is to offer the best and most stable technologies to our clients.

Canidates should have experience and knowledge with Windows and Mac desktops, customer software systems, networks, and cloud services.  The role includes assisting clients with their technology needs, troubleshooting issues, and achieving high levels of customer satisfaction.   IT certifications and prior experience are a plus. 

The company offers competitive pay, benefits, and training opportunities. 

Knowledge, Skills, and Abilities

• Experience with Windows desktop operating systems
• Build, fix, and maintain computer desktop hardware
• Customer software system maintenance and troubleshooting
• Understanding of TCP/IP and troubleshooting internet connectivity
• Experience with routers and firewalls
• Experience with multiuser technology environments
• Understanding of the relationship between routers, switches, patch panels, and connecting computers to a network
• Understanding of DNS
• Familiarity with wireless technologies
• Working knowledge of security fundamentals, including antivirus endpoint protection and threat management.
• Certifications are a plus, but not required
  
  

Success Profile

• Enjoyment of helping others and solving problems, no matter how simple
• Articulating technical information clearly and simply to non-technical audiences
• Attention to detail while performing technically detailed tasks
• Providing accurate time estimates for task completion
• Understanding that individual success is measured by team success
• Quickly learning new technologies through self-study and intuition
• Self-motivation and self-direction
• Sharing information, supporting others, and working as a team to achieve goals
• Personal interest in and responsibility for the quality of work performed or associated with
• Effectively dealing with stressful situations
• Daily time entry accounting for at least 8 hours of work.

Requirements

Stimulus Technologies performs a pre-employment and random background checks, and illicit drug, alcohol, and cannabis tests. Due to the nature of this position, you will be required to submit to and pass the required testing.  Since occasional onsite visits are required, proper transportation is required.  Milage reimbursement will be provided. 

Education

Although not required, any certifications, such as CompTIA A+, Comptia Network+, Microsoft Desktop or Cloud Certifications and/or applicable experience is a plus. 

Pay and Benefits

Stimulus Technologies offers competitive pay and benefits.  The pay scale for this position is $20-$24 hourly plus paid time off, employer paid health insurance, 401k match, and optional dental, vision, and supplemental benefits. Stimulus offers training and reimbursement for certifications and training in IT related fields.

COVID-19 Notice

Stimulus Technologies primarily provides remote work opportunities to its employees. This position is a hybrid position, that offers primarily work-from-home with in-office and client site visit work as necessary.  Stimulus provides the necessary PPE to keep its employees safe and healthy.  As a government contractor, employees of Stimulus Technologies will be required to be vaccinated with limited exceptions.